At ProSystems, we strive to satisfy our customers and provide them with the best possible products and services. However, we understand that there may be instances where our customers may need to return a product or request a refund. In such cases, we have established the following policy:

Returns: If you are not satisfied with your purchase, you may request a return within 30 days of the delivery date. To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Please note that the return is subject to management approval. To initiate a return, please contact our customer support team.

Refunds: Refunds are not guaranteed, and they are subject to management approval. If your return is approved, we will issue a refund to your original payment method, minus any shipping charges, and a 15% restocking fee.

Exceptions: If you have any questions about our return and refund policy, please contact our customer support team.